International shipping

The company "Fabrika Decoru"^TM provides packaging and delivery services using different worldwide carriers.

If you are a retail customer, then we recommend using the services of the Ukrainian national carrier - UkrPoshta. This company's shipping service is cheaper than others offer. They may ship by ground (sea freight) or by airmail. The cost of shipping usually depends on the weight and dimensions of the parcel (as well as the delivery method). To calculate the exact value of delivery cost, first of all, place your order in our online store. If your country is present in the tariff's base, the system calculates this value automatically (Note: this feature exists only for retail customers).  Otherwise, our manager will report to you all possible and convenient variants of delivery to your country.

If the total price of the goods in the placed order is less than the specified amount (10$ or 10€ for retail orders) per 1 order we got within a day, we will be forced to add the handling and packaging charges.

Retail orders picking is carried out within 2-5 business days for retail customers from the date of payment. Wholesale orders are being completed within 5-10 business days of receiving payment.

Attention! During promotions or sales, as well as on the eve of and during mass holidays and celebrations, the time of order picking may increase to 10 working days. Please, consider this when ordering.

International Shipping Terms and Conditions

You are responsible for assuring that the product can be lawfully imported to your destination country. International orders (shipped to countries outside of Ukraine) may be subject to import taxes, customs duties, and fees levied by the destination country. These fees are levied once a shipment reaches your country and must be borne by the recipient. We have no control over these charges and can’t predict what they may be. Customs fees and policies are different from country to country and can change regularly. You should contact your local customs office for further information. When customs clearance procedures are required by your country, it can cause delays beyond our delivery estimates. We cannot be liable for any damages or loss of packages shipped internationally due to the carrier. We cannot be liable for any carrier service (both local and international).

Also please note, we cannot be liable for any delays while your parcel is delivering.

Some items may require special handling as specified by local regulations governing the transport of these items, therefore, the shipment of some products to certain locations may not be possible.

The items' prices are exclusive of any import duties, taxes, and shipping charges.  If you have any questions about shipping to your country, please contact our service department via email sale@fdeco.eu.